ABOUT FNTS
Cloud Guardian.
Mainframe Modernizer.
Security Protector.
FNTS is a trusted multi-cloud and managed IT services provider with a proven history supporting mainframe environments and a wide range of operating systems, including Windows, Linux, AIX and iSeries.
With a more than 27-year track record, we specialize in partnering with customers in highly regulated and compliance-driven industries due to our elevated security posture and layered security solutions. We operate one of the most secure, technically advanced data centers in the United States, where the full scope of our operations is based.
With a continued focus on orchestrating agility, transparency and IT optimization for customers, FNTS keeps cost containment top-of-mind.
Metropolitan Utilities District and FNTS Partnership
Discover how FNTS was able to become an extension of MUD’s IT team and a trusted advisor to lead them into the future of digital transformation.
FNTS Executive Leadership
Our executive team is comprised of certified and tenured IT experts with a breadth of industry experience.



FNTS President Kim Whittaker is a passionate leader with extensive knowledge in identifying trends, strategic solutions and new technologies that meet technical needs facing organizations today. She has served FNTS since 1996 and was named President of the company in 2017. Kim is instrumental in developing strategies for emerging technology, IT trends, enhanced security capabilities and customized managed service solutions. Kim cares deeply about the customer experience and long-term relationships. She ensures that FNTS provides high-level service and products to clients who rely on responsive, redundant and reliable solutions.
Before joining FNTS, Kim held positions at First National Bank of Omaha and Principal Financial Group. Kim has a Master’s degree in Business Administration from the University of Nebraska at Omaha and a Bachelor’s degree in Marketing and Finance from the University of Nebraska. Kim’s career was spotlighted in Nebraska Quarterly, a Nebraska Alumni Association publication.
As the first female President of FNTS, she leads FNTS’ Women in Technology initiative, inspiring youth to consider future careers in technology. As a member of the AIM Institute not-for-profit board, Kim is invested in growing the tech talent pipeline and increasing diversity in the technology industry.
Kim is a Husker fan and once played on the University of Nebraska’s golf team. In addition to rooting for the Huskers and playing golf, Kim enjoys spending time with her family.
Ken Marr, FNTS Chief Technology Officer (CTO), is a strategic and innovative leader who assists in developing long-term technology strategies to ensure FNTS remains steps ahead of technical change in the marketplace, continuing its long-standing history of providing tailored IT solutions to clients worldwide. While embracing the growing sophistication of technology, Ken works to ensure maximized results for organizations of all sizes through FNTS’ scalable, secure and custom-built IT solutions.
With more than 25 years of industry experience, Ken has vast knowledge of IT operations, software engineering, data management and digital transformation initiatives, including the creation of an entire technical ecosystem and many software products, as well as advanced technology platforms.
Originally from Juniata, Nebraska, Ken graduated from Hastings College with a Bachelor of Arts degree in Political Science and Human Resource Management.
Ken enjoys spending time with his wife and three daughters, traveling, hunting, fishing, boating and scuba diving.
Dan Chicoine is the Vice President of Marketing for FNTS. He is responsible for all aspects of FNTS’ marketing efforts including; planning and strategy, brand, research and insights, and customer advocacy. In addition, Dan oversees FNTS’ strategic partnership programs with organizations such as; Microsoft, VM Ware and Dell EMC. He joined FNTS in 2019 as Director of Marketing and was named to his current position in July of 2020.
With a strong emphasis in marketing strategy and planning for over 20 plus years, Dan has held marketing roles with a wide-range of organizations from start-ups to Fortune 500. Early in Dan’s career, he co-founded Omaha Entrepreneurs (a local non-profit that helps entrepreneurs connect and network with investors and service providers) that eventually merged with another non-profit, Midlands Venture Forum, where he volunteered and served on the board of directors.
Dan is an avid sports fan (SKOL VIKES) and enjoys going to concerts, working out, spending time at the lake, and always working/struggling to improve his golf game. Originally from South Dakota, he attended the University of South Dakota before moving to Omaha, Neb. after college where Dan still calls home today.



As Senior Director of Information Security, Don Pecha executes highly effective and balanced information security programs for clients that securely enable business across their technology landscape. He also ensures regulatory compliance, risk mitigation and high-level performance when implementing these programs.
A Certified CISO and Certified Ethical Hacker, Don has a deep understanding of threat defense, which has guided his 25-year career in overseeing the security strategy and IT governance of many highly regulated health care, finance and higher education enterprises.
Prior to FNTS, Don served as CISO for Insite Data Services, where he led security operations for two major data centers that provided banking solutions to 120 Midwest communities. As Information Security Manager at PayPal, Don led a team of security professionals that secured PayPal’s business units. At Moody’s Analytics, he was integral in protecting and securing bank applications.
Don takes a consultative approach to each client opportunity. Whether he develops unique security architecture that accommodates specific business needs, provides guidance on audits, governance and risk alignment or shares tools and efficiencies to improve an organization’s security posture, Don is a strategic advisor.
A well-rounded security leader with proven business, security, architecture and operational knowledge, Don will enable continuous security maturity at FNTS. He shares FNTS’ unified approach that security must be infused into all facets of an organization to ensure security operations perform at the highest level possible.
Don studied Computer and Information Systems Security at Bellevue University and has derived much of his knowledge from his technical and leadership roles.
Don is active in his community and enjoys the outdoors. In addition to being an avid hiker, certified sailor and member of the Ski Patrol, he has been involved with Boy Scouts of America and Trail Life USA, where he recently created a new troop in Lincoln, Nebraska.
As Vice President of Sales, Jim Nicholas leads the long-term sales and business development vision at FNTS to drive revenue, margin and market share expansion in a dynamic and transformative workplace. He is passionate about identifying, implementing and expanding go-to-market technology solutions that enable clients to strategically solve business challenges and enhance the customer experience. Jim is committed to developing lasting relationships with clients that have evolved from FNTS being a trusted partner and extension of their internal teams.
Jim has more than 28 years of expertise in supporting organizational systems across a variety of business industries. His experience has provided him with a broader understanding of the technological capabilities and business processes needed to craft successful technology solutions that expedite digital transformation and exceed expectations.
Before joining FNTS, Jim held a variety of leadership roles with IBM, including those in management consulting, client sales, financial services, hardware systems and people management. During his 28-year career at IBM, he worked closely with FNTS on numerous projects and client engagements. Jim has experienced firsthand the capabilities and customer service that FNTS has provided to clients. FNTS’ longstanding partnership with IBM is what inspired him to continue his career at FNTS, and he looks forward to collaborating with the FNTS team to deliver differentiated client experiences through creative problem-solving and efficient solutions that utilize automation.
Jim received a bachelor’s degree in Communications from the University of Hawaii in Honolulu. He also has completed the IBM Client Executive Certification Program, an executive education program within the Harvard Business School. This program shaped his view on how technology usage can support diverse organizational objectives that lead to desired outcomes.
Jim enjoys being active in his community by participating in various environmental projects, which include native prairie restoration and river cleanup efforts. In addition to spending time with his family, he is pursuing a marathon challenge in all 50 states.
As Vice President of Sales, Jim Nicholas leads the long-term sales and business development vision at FNTS to drive revenue, margin and market share expansion in a dynamic and transformative workplace. He is passionate about identifying, implementing and expanding go-to-market technology solutions that enable clients to strategically solve business challenges and enhance the customer experience. Jim is committed to developing lasting relationships with clients that have evolved from FNTS being a trusted partner and extension of their internal teams.
Jim has more than 28 years of expertise in supporting organizational systems across a variety of business industries. His experience has provided him with a broader understanding of technological capabilities and business processes needed to craft successful technology solutions that expedite digital transformation and exceed expectations.
Before joining FNTS, Jim held a variety of leadership roles with IBM, including those in management consulting, client sales, financial services, hardware systems and people management. During his 28-year career at IBM, he worked closely with FNTS on numerous projects and client engagements. Jim has experienced firsthand the capabilities and customer service that FNTS has provided to clients. FNTS’ longstanding partnership with IBM is what inspired him to continue his career at FNTS, and he looks forward to collaborating with the FNTS team to deliver differentiated client experiences through creative problem solving and efficient solutions that utilize automation.
Jim received a bachelor’s degree in Communications from the University of Hawaii in Honolulu. He also has completed the IBM Client Executive Certification Program, an executive education program within the Harvard Business School. This program shaped his view on how technology usage can support diverse organizational objectives that lead to desired outcomes.
Jim enjoys being active in his community by participating in various environmental projects, which include native prairie restoration and river cleanup efforts. In addition to spending time with his family, he is pursuing a marathon challenge in all 50 states.
Dan Chicoine is the Vice President of Marketing for FNTS. He is responsible for all aspects of FNTS’ marketing efforts including; planning and strategy, brand, research and insights, and customer advocacy. In addition, Dan oversees FNTS’ strategic partnership programs with organizations such as; Microsoft, VM Ware and Dell EMC. He joined FNTS in 2019 as Director of Marketing and was named to his current position in July of 2020.
With a strong emphasis in marketing strategy and planning for over 20 plus years, Dan has held marketing roles with a wide-range of organizations from start-ups to Fortune 500. Early in Dan’s career he co-founded Omaha Entrepreneurs (a local non-profit that helps entrepreneurs connect and network with investors and service providers) that eventually merged with another non-profit, Midlands Venture Forum, where he volunteered and served on the board of directors.
Dan is an avid sports fan (SKOL VIKES) and enjoys going to concerts, working out, spending time at the lake, and always working/struggling to improve his golf game. Originally from South Dakota, he attended the University of South Dakota before moving to Omaha, Neb. after college where Dan still calls home today.
FNTS Management Team
Our managers are senior leaders who ensure our high-performing, cross-functional and goal-oriented team members are designing and delivering quality solutions to clients.




James Brouhard, Director of Engineering, oversees the engineering team – a passionate, consultative group focused on developing long-term relationships and delivering strategic technical solutions that align with today’s customer needs. His team exudes the fortitude, drive and expertise to handle the fast paced and demanding needs of a managed services provider (MSP).
Responsible for the development of each engineer, James assists in implementing best practices, refining engineering processes and serves as the primary liaison for engineering across all customer organizations at FNTS. He and his team deliver a customer experience driven by FNTS’ cultural commitment and expertise in improving efficiencies for enterprise IT management.
With a wide range of managed services experience supporting MSP startups and large enterprise teams in the financial services, manufacturing and ecommerce industries, James understands the needs and IT landscapes of a broad range of industries.
James’ education has helped him develop a consultative approach that bridges the gap between technology and business. He holds a master’s degree in Business Administration and a bachelor’s degree in Business Information Systems from Bellevue University, as well as an Associate of Applied Science degree in Electronics Engineering.
When he’s not helping engineer IT solutions, James enjoys building furniture, lighting and more from reclaimed materials.
As Principal Solutions Architect, Mike Chamberlain collaborates with FNTS’ architecture team, engineers and sales staff to design and implement backend solutions to support systems and cloud environments that help clients achieve their business goals.
With more than 30 years of IT expertise, Mike can quickly analyze unique configurations and problems to identify strategic solutions that help clients overcome challenges and meet their business objectives. His ability to communicate clearly across all technical levels allows him to take a consultative approach to client conversations to ensure FNTS delivers the right solution, not just the correct technology.
A VMware Certification Implementation Expert (VCIX) for data center solutions, Mike has over 15 years of experience designing and deploying VMware technologies. He also is a certified Azure Solutions Architect Expert and Azure Security Engineer, with five years of experience designing and deploying Azure Cloud solutions.
Mike has an associate degree in robotics and automation. His technical skills have allowed him to pivot and adapt to the ever-changing IT landscape. He enjoys working with talented individuals to solve new and complex problems every day, which drives his continued professional and personal growth.
Mike’s hobbies include hiking in the mountains and woods with his wife and their dogs and supporting his favorite football team – the Philadelphia Eagles.
As FNTS’ Director of Finance, Jeff Fonda supports the financial operations of the company by ensuring billing processes and contracts are accurate and timely for customers. Internally, his involvement in the budgeting process supports strategic planning for FNTS’ growth.
A Certified Management Accountant (CMA) with a diverse background working with large corporations in Omaha, Jeff has experience in corporate finance, project management, account management, performance management, internal controls and cost management. This experience is valuable in supporting FNTS’ budget strategy and improving financial processes.
Jeff holds a master’s degree in Business Administration and bachelor’s degree in Accounting from the University of Nebraska at Omaha. His education shaped his career and led him to his passion for managerial accounting and to attain his CMA credential.
Jeff enjoys traveling and is a certified scuba diver.
As Senior Manager of Network Engineering at FNTS, Scott Huber leads a motivated network team to design and deliver quality solutions for clients utilizing the private and public cloud offerings at FNTS. Scott’s interest in network technologies has become his passion, and he blends a range of skills from desktop support to network design alongside his cross-functional, goal-oriented team members.
With 25 years of senior IT leadership in a variety of highly regulated industry settings that include healthcare, pharmacy and financial services, Scott utilizes his unique perspective to understand, isolate and troubleshoot all facets of technical issues. Scott is equipped to handle the day-to-day needs of organizations and represents his network team during client-facing interactions to bridge the gap between technology and business and ensure service delivery exceeds customer expectations.
Scott attended Southeast Technical Institute for Computer Information Systems. He is an avid motorcycle enthusiast and enjoys spending time with his wife and their son.




As Senior Manager of Systems Engineering and Operations at FNTS, Jenni Jackman and her strategic leadership fuel the company’s innovative public and private cloud solutions.
With a proven history of developing high-performing team members, Jenni’s cross-functional team leadership ensures the health and efficiency of FNTS cloud platforms. By coordinating and performing hardware and software upgrades, clients can maintain stability of their day-to-day production infrastructure.
An expert in new client cloud integrations and data center consolidation projects, Jenni has vast knowledge on information security best practices and regulatory policies to ensure clients remain in compliance. She also has global expertise managing remote teams, so her effective communication skills and ability to translate complex technical concepts into understandable terms ensure clients have a smooth transition to FNTS.
Jenni thrives in challenging, changing and fast-paced environments as a result of her experience with strategic planning, process development, cross-functional leadership, sprint planning, automation, and incident and event management.
An expert in the digital transformation, Dan Olsen works with FNTS’ clients to develop customized migration plans that minimize business impact. In addition to serving as director of Enterprise Systems, Dan has more than 40 years of experience with operating systems and their components. He previously held roles at FNTS as a mainframe systems programmer, third level problem manager and manager of several non-enterprise systems teams, including Sun Solaris and DEC OpenVMS. This vast systems knowledge helps Dan to lead and mentor teammates on current systems in addition to systems dating back 30-plus years. His expertise in legacy systems allows him to troubleshoot problems and craft custom migration plans for organizations turning to managed services.
Dan has completed numerous technical training programs and is currently completing certifications in the IBM Badge program, as well as IBM Professional. His training and experience allow him to quickly aid clients to identify, analyze and correct underlying problems, rather than focusing on surface symptoms.
Originally from Omaha, Dan is a lifelong learner. He obtained his commercial radio operator’s license in ninth grade and began taking college courses as a sophomore at Omaha Central High School. He later graduated with a Bachelor of Science degree in Multidisciplinary Studies from the University of Nebraska at Omaha. He is currently completing a Master’s degree at Bellevue University, as well as taking continuing education classes at Metropolitan Community College.
In his spare time, Dan volunteers as an Amateur Extra Radio Operator and provides communications for events such as RAGBRAI, MS Bike Ride, Cornhusker Games and local area parades.
Norie Rich, Director of Client Experience and Agile Delivery, specializes in helping clients and employees get the most out of their experiences at FNTS through organizational development, culture initiatives and delivering unparalleled value and performance.
Adept in working with teams to achieve high performance, Norie oversees FNTS’ team of service account managers and project managers and leverages Agile and Lean practices to deliver value continuously and efficiently through business objectives and the implementation of best practices. Norie and her team manage client requests with a deep understanding of their goals and objectives, provide consultation on overall service delivery and ensure internal visibility.
Norie earned a master’s degree in Organizational Performance and a bachelor’s degree in Human Resources from Bellevue University. She is an Agile-certified coach and facilitator, in addition to a Change Management practitioner.
In her spare time, Norie enjoys running, hiking, camping and watching her kids play softball and lacrosse.
Dan Deluca, Director of Engineering, Public and Private Cloud, helps lead FNTS’ team of architects and engineers that enable public and private cloud offerings. Dan supports FNTS’ valued clients ensuring their cloud environment is operational while helping them realize the advantages that come with migrating their IT resources to the cloud.
Dan brings 25 years of information technology experience to the team along with expertise on a wide variety of technologies on many different systems. This has enhanced his ability to learn new technologies quickly and assess how businesses can leverage them to create opportunities and solve challenges.
He started his career as a programmer, became an architect and is now a leader. He spent the last several years leading teams that host client systems in Azure. He has deep expertise with Azure, as well as providing around-the-clock monitoring and management in public cloud environments.
Dan attended Creighton University, where he earned his bachelor’s degree, MBA and MS-ITM. He enjoys spending time with his wife and five children.
The FNTS Advantage.
As a trusted advisor in managed IT services for over 27 years, FNTS provides an exceptional customer experience. We consistently achieve high service ratings from customers, have an above-average customer retention rate of 97%, and are proud to say 70% of our customers come from referral sources.
Technology Partners




