IBM Mainframe Managed Services: Remote Management

Remote Mainframe Management with FNTS Cloud for Mainframe

Secure, scalable mainframe operations across a range of mainframe environments—remotely managed by FNTS experts through our flexible cloud service tiers.

Extend Your Mainframe Team with Remote Management from FNTS

As an IBM Platinum Business Partner, FNTS delivers comprehensive remote mainframe management services designed to keep your business running smoothly and securely. FNTS provides access to specialized skills and resources, helping companies enhance their mainframe capabilities and maintain a competitive edge.

Our dedicated team of mainframe specialists leverages deep expertise to provide proactive monitoring, management, and support for your mainframe systems. By continuously monitoring system health and performance, we help mitigate risk, prevent downtime, and ensure business continuity. Leveraging FNTS's extensive capabilities enables organizations to achieve greater business value and operational efficiency. FNTS supports mainframes for organizations seeking to augment their workforce and maintain critical operations.

FNTS’s services are built around high availability and robust security, so your critical business operations remain protected and optimized at all times. With our team managing your mainframe environment, you gain peace of mind knowing that your systems are in expert hands, allowing you to focus on driving business growth and innovation.

What’s Included in FNTS Remote Management

  • 24/7/365 mainframe monitoring and operations
  • Batch job scheduling and workload automation, including support for diverse workloads to ensure business-critical operations run smoothly
  • System health checks and incident management
  • Capacity planning and performance tuning, with a focus on application performance optimization for enhanced reliability and user experience
  • Backup job management and reporting
  • IPL support and system restart procedures
  • Software patching and maintenance (as needed)
  • Integration with your existing support teams
  • Leveraging advanced tools to optimize system performance, recovery, and uptime
  • Hardware maintenance and updates to ensure your physical infrastructure and systems remain efficient and up to date
  • Scalable storage solutions to meet evolving business and data requirements
  • Disaster recovery planning and support to ensure business continuity and high availability
  • Data management and protection services to secure, monitor, and maximize the value of your data
  • Support for Linux workloads in hybrid environments to facilitate seamless hybrid infrastructure management

Why Choose FNTS for Remote Mainframe Management?

  • U.S.-Based Mainframe Expertise: Tap into a seasoned IBM Z team with decades of enterprise experience.
  • Modernization & Digital Transformation: Leverage FNTS’s expertise in modernization and digital transformation for mainframe and IBM i environments to enhance performance, security, and integration.
  • Manage Total Cost & Ownership: FNTS helps clients manage the total cost and ownership of their mainframe systems, optimizing ROI and reducing operational complexity.
  • Future-Proof, Tailored Solutions: Future-proof your IT infrastructure with tailored solutions designed to meet your organization’s unique needs and evolving technology demands.
  • Flexible Delivery: Offered through Infrastructure Only or Partially Managed tiers of FNTS Cloud for Mainframe, with built-in scalability and the ability to meet evolving business requirements.
  • Comprehensive Mainframe Services: FNTS provides a full scope of mainframe services, supporting diverse environments and IBM systems, including IBM i, to ensure performance, security, and high availability.
  • Proactive Management for Operational Continuity & Reliability: Benefit from proactive management to ensure operational continuity and reliability across your mainframe and IBM i environments.
  • Compliance-Ready: Aligned with HIPAA, PCI, SOC 2, FFIEC, and other key regulations.
  • Security-Driven: Benefit from layered cybersecurity to protect your data and infrastructure, supporting cyber resiliency.
  • Cost Optimization: Reduce staffing and training costs while optimizing performance and resource utilization.
  • Business Continuity Support: Seamlessly integrate with FNTS backup and recovery services.

Available as Part of FNTS Cloud for Mainframe

Remote Management is included within two of our flexible service levels:

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Infrastructure Only: FNTS supports the system while you maintain operations control.

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Partially Managed: FNTS takes on more of the day-to-day operational duties, reducing internal workload and improving responsiveness.

Want a fully managed mainframe experience? Explore Mainframe-as-a-Service (MFaaS) for turnkey infrastructure, operations, and support.

 

 

Get Expert Support—On Your Terms

Explore how FNTS Remote Management can help you extend your team, reduce risk, and improve uptime—while keeping infrastructure in your control.

Schedule a Consultation

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The FNTS Advantage.

As a trusted advisor in managed IT services for 30 years, FNTS provides an exceptional customer experience. We consistently achieve high service ratings from customers, have an above-average customer retention rate of 97%, and are proud to say 70% of our customers come from referral sources.