MANAGEMENT OF SYSTEMS AND NETWORKS

Protection, support, and security.

FNTS offers managed services for any operating system, hosted, remote, virtual or physical.

Need to modernize your technology or close a skill gap? FNTS provides proven processes, service at scale and IT support designed to meet the needs of your infrastructure whether you have physical equipment in your data center or want to leverage FNTS enterprise infrastructure in one of our data centers.

Serving as an extension of your team, FNTS provides flexible management of your systems networks by delivering best-of-breed technology and personal service. With FNTS’ Managed Services, you can:

  • Scale workloads and costs as business needs change.
  • Reduce operating costs and capital investments.
  • Optimize performance, availability and efficiency of your IT systems.
  • Mitigate risk with a phased-in approach for management.
  • Access disaster recovery solutions.
  • Receive out-of-the-box technical support to tackle any complex or unique IT configuration within your environment.
  • Leverage a full team of technical engineers with deep subject-matter expertise across a variety of platforms. FNTS offers hosted or remote managed services for any virtual or physical operating systems, including Windows, Linux, Unix, iSeries and Mainframe.
  • Customize contract terms and operational support to accommodate your business model.

Our work ethic and the understanding we must be the first line of IT support for your organization makes us different than our competitors. FNTS also takes an out-of-the-box approach to IT managed services, allowing you to select from four managed services packages. Consult one of our experts today to see which managed services package best fits your business needs.


Managed Services Packages

The following are FNTS’ four Managed Services Packages. You may pair your desired Managed Services Package with your preferred level of Security and Compliance offerings.

Service-Bars_Bronze

Bronze

Base Support

  • 24x7 Hour Support – call or email to Network Operations Center
  • Hardware Support for FNTS Cloud
  • Virtualization Hypervisor monitoring and management

Self-service Tools

  • Access to ServiceNow Portal for self-service
  • Access to Navigator Portal for self provisioning/resource adjustments
Service-Bars_Silver

Silver

Bronze package, plus:

Self-service Tools

  • Portal login for performance monitoring statistics

Monitoring

  • Availability and Performance Monitoring Services
  • Up/Down - system availability
  • CPU Utilization
  • Memory Utilization
  • Disk Consumption
  • Network Interface Card
  • NWindows Services
  • Alerts generated to customer

Account Management, Governance and Strategic Planning

  • Shared Service Account Manager
Service-Bars_Gold

Gold

Bronze & Silver packages, plus:

Account Management, Governance and Strategic Planning

  • Named Service Account Manager
  • Quarterly Business Review

Server Management Patching

  • System Administration Tasks and Troubleshooting Services

Monthly Reports Patching

  • System utilization
  • Requests/Incident activity
  • Capacity planning/Utilization and recommendations
Service-Bars_Platinum

Platinum

Bronze, Silver & Gold packages, plus:

Account Management, Governance and Strategic Planning

  • Monthly sessions with Field CTO and CISO for industry trends/alignment/strategic planning
  • Cost Containment leveraging Cloud Health for Azure
 

Want to learn more about our Management of Systems and Networks?

Contact FNTS today to reap the benefits of legacy mainframes, while modernizing applications and adapting to evolving operational needs with iSeries as a Service. We give new life to iSeries systems, increase resiliency and reduce OPEX/CAPEX costs by eliminating the need for expensive hardware, maintenance, upgrades and more.

Let's Connect

 

Is your data protected and accessible if disaster strikes?

FNTS provides Disaster Recovery as a Service (DRaaS) in secure public and hybrid cloud environments for full data restoration and replication services for fail-over in the event of natural or human-made disasters.

Disaster Recovery Services

DRaaS-Image-2C
 

The FNTS Advantage.

As a trusted advisor in managed IT services for the past 25 years, FNTS provides an exceptional customer experience. We consistently achieve high service ratings from customers, have an above-average customer retention rate of 95.5%., and are proud to say 70% of our customers come from referral sources.

* https://blogs.gartner.com/pete-shoard/the-managed-security-services-landscape-is-changing/

Technology Partners
em-partner-logo-vmware MSFT-Gold-logo-800 em-partner-logo-dell IBM-Registered-Business-Partner palo-alto-logo-NEW